211 connects you with the right community or social service resource
If you’re searching for mental health supports, home-care services, or newcomer resources, knowing where to go can be overwhelming and stressful. A call to 211 Manitoba can connect you to government, health, and social service resources available across the province.
Our 311 Contact Centre often gets calls be best handled by 211 Manitoba. We will connect those callers directly with 211.
A United Way initiative, 211 Manitoba is a free, confidential, 24/7 service. It can be accessed by anyone in Canada.
If you don’t know where to start, calling 211 can help you find the right community or social service resource.
If you aren’t familiar with 211 Manitoba, you might not be sure of the difference between that service and our 311 Contact Centre.
When to contact 211 Manitoba
You’ll want to reach out to 211 if you’re looking for non-emergency community health and social service resources.
This includes questions related to housing and people experiencing homelessness, senior supports, employment, and even legal issues.
The 211 Manitoba website also has a searchable database of organizations and programs that you can access. Service providers can reach out to 211 Manitoba to be included in its database
When to contact 311
If your questions are about City services or programs, you’ll want to connect with our 311 Contact Centre. This would be for things like snow clearing concerns, recreation program information, or garbage and recycling collection issues,
If you are reaching out to 311 Contact Centre, make sure to check out these tips before reaching out. We also have a variety of self-serve options you can use at your own convenience.
In case of a police, fire, or medical emergency, you must call 911.
